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DURHAM County Council has mentioned it’s working onerous with additional employees to pay £150 rebates regardless of prospects nonetheless ready for his or her cash.
The council has mentioned it has already paid out greater than £22m forward of a Authorities deadline of the top of September to make all funds.
The £3 billion council tax rebate is being paid by the Authorities to assist with rising vitality and dwelling prices.
Individuals who pay council tax by direct debit for band A to D properties have been receiving the one-off £150 rebate of their financial institution accounts, however those that don’t pay by direct debit have to assert the rebate themselves.
There are 84,000 Band A to D households in Durham which don’t pay council tax by direct debit – greater than a 3rd of 233,000 taxpayers in these bands.
Learn extra: Some households in Durham and Darlington may get council tax rebate
Nevertheless, some have contacted The Northern Echo and mentioned they’re nonetheless ready to have their rebate.
Philip Herbert, 52, from Criminal, mentioned he had been left ready and accused the council of “penalising” those that don’t pay a direct debit.
The 52-year-old Work Coach mentioned: “Why the delay? It simply appears we’re being penalised for not paying by direct debit.
“Nothing occurred so in the course of Could I rang them. I spoke to a girl and she or he mentioned, don’t be concerned, you will be receiving this cost by the top of Could.”
Nevertheless, at time of publication, this cost had not been made.
He added: “I checked the web site once more. It now says finish of June. I am nonetheless ready. I do not know why they have not sorted it out with the non-direct debit.
“I simply thought, why this additional delay? Why cannot they make it simpler?
Learn extra: Fears over Darlington Council’s £150 council tax rebate to residents
“I can not consider {that a} council as large as Durham would not have a listing of those that are non-direct debit and might simply ship out normal letters, then they will do the checks.”
He mentioned he paid different payments by direct debit, however selected not to take action for council tax: “I simply took management of that.
“I simply ring them and pay over the cellphone. I pay each month no drawback. I’ve by no means defaulted on them.
“It simply appears a bit unfair. It simply appears quite unreasonable to have to attend this lengthy now.”
In response, Mary Readman, Durham County Council’s head of transactional and buyer providers on the council, mentioned: “We’re working onerous to make sure that all residents obtain their £150 award as shortly as potential.
“Given the excessive quantity of funds, because of County Durham being one of many greatest native authority areas within the nation, now we have introduced in extra employees to help.
“Thus far now we have made greater than 144,000 funds price greater than £22.4m. As well as to date, now we have made funds totalling £276,200 via our discretionary scheme.
“We will guarantee these residents but to obtain their funds that we’re doing every little thing in our energy to ensure they get their cash as shortly as potential.
Learn extra: 16,000 plus letters to go to non-DD taxpayers for rebate in Darlington
“We’ve got been writing to those that don’t pay by direct debit since mid-Could inviting them to use for his or her funds and explaining we’d like info from them to course of their claims.
“Given the amount, we’re prioritising those that are weak.
“However we’re doing all we will to make sure everybody receives their funds as quickly as we will, together with providing to finish functions for these not comfy with claiming on-line.
“The federal government has set councils a deadline of September 30 to make all funds of the £150 and we are going to guarantee all residents obtain their awards or have their council tax account credited by then on the very newest.”
Extra info is on the market on durham.gov.uk/counciltaxenergyrebate.
Are you continue to ready in your rebate? How is that this affecting you? Inform us your story by contacting newsdesk@nne.co.uk or calling 01325 505054.
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