That is only a pattern Enterprise Analyst resume for freshers in addition to for knowledgeable job seekers in Finance area of enterprise analyst or system analyst. Whereas that is solely a pattern resume, please use this just for reference goal, don’t copy the identical consumer names or job duties on your personal goal. All the time make your individual resume with real expertise.
Title: Justin Megha
Ph no: XXXXXXX
your e-mail right here.
Enterprise Analyst, Enterprise Programs Analyst
- Completed in Enterprise Evaluation, System Evaluation, High quality Evaluation and Undertaking Administration with in depth expertise in enterprise merchandise, operations and Info Know-how on the capital markets house specializing in Finance resembling Buying and selling, Mounted Revenue, Equities, Bonds, Derivatives(Swaps, Choices, and so on) and Mortgage with sound data of broad vary of monetary devices.
- Over 11+ Years of confirmed monitor file as value-adding, delivery-loaded undertaking hardened skilled with hands-on experience spanning in System Evaluation, Architecting Monetary functions, Knowledge warehousing, Knowledge Migrations, Knowledge Processing, ERP functions, SOX Implementation and Course of Compliance Initiatives.
- Accomplishments in evaluation of large-scale enterprise techniques, Undertaking Charters, Enterprise Requirement Paperwork, Enterprise Overview Paperwork, Authoring Narrative Use Circumstances, Useful Specs, and Technical Specs, information warehousing, reporting and testing plans.
- Experience in creating UML based mostly Modelling views like Exercise/ Use Case/Knowledge Stream/Enterprise Stream /Navigational Stream/Wire Body diagrams utilizing Rational Merchandise & MS Visio.
- Proficient as very long time liaison between enterprise and know-how with competence in Full Life Cycle of System (SLC) improvement with Waterfall, Agile, RUP methodology, IT Auditing and SOX Ideas in addition to broad cross-functional experiences leveraging a number of frameworks.
- Extensively labored with the On-site and Off-shore High quality Assurance Teams by helping the QA group to carry out Black Field /GUI testing/ Performance /Regression /System /Unit/Stress /Efficiency/ UAT’s.
- Facilitated change administration throughout total course of from undertaking conceptualization to testing by undertaking supply, Software program Improvement & Implementation Administration in various enterprise & technical environments, with demonstrated management skills.
- Submit Graduate Diploma (in Enterprise Administration), USA
- Grasp’s Diploma (in Pc Purposes),
- Bachelor’s Diploma (in Commerce),
Documentation Instruments UML, MS Workplace (Phrase, Excel, Energy Level, Undertaking), MS Visio, Erwin
SDLC Methodologies Waterfall, Iterative, Rational Unified Course of (RUP), Spiral, Agile
Modeling Instruments UML, MS Visio, Erwin, Energy Designer, Metastrom Provision
Reporting Instruments Enterprise Objects X IR2, Crystal Studies, MS Workplace Suite
QA Instruments High quality Middle, Check Director, Win Runner, Load Runner, QTP, Rational Requisite Professional, Bugzilla, Clear Quest
Languages Java, VB, SQL, HTML, XML, UML, ASP, JSP
Databases & OS MS SQL Server, Oracle 10g, DB2, MS Entry on Home windows XP / 2000, Unix
Model Management Rational Clear Case, Visible Supply Protected
SERVICE MASTER, Memphis, TN June 08 – Until Date
Senior Enterprise Analyst
Terminix has roughly 800 customer support brokers that reside in our branches along with roughly 150 brokers in a centralized name heart in Memphis, TN. Terminix customer support brokers obtain roughly 25 million calls from clients annually. Many of those buyer’s questions will not be answered or their issues will not be resolved on the primary name. At the moment these brokers use an AS/400 based mostly customized developed system referred to as Mission to reply buyer inquiries into branches and the Buyer Communication Middle. Mission – Terminix’s operation system – gives performance for gross sales, discipline service (routing & scheduling, work order administration), accounts receivable, and payroll. This method is designed modularly and is tough to navigate for customer support brokers needing to help the shopper shortly and knowledgeably. The quantity of time and effort wanted to coach a customer support consultant utilizing the Mission system is excessive. This mixed with low agent and buyer retention is expensive.
Buyer Service Console permits Buyer Service Associates to supply constant, enhanced service expertise, assist to the Clients throughout the Group. CSC is geared toward offering straightforward navigation, straightforward studying course of, decreased name time and first name decision.
- Assisted in creating Undertaking Plan, Highway Map. Designed Necessities Planning and Administration doc.
- Carried out Enterprise Evaluation and actively participated in shopping for Software Licenses.
- Recognized subject-matter specialists and drove the necessities gathering course of by approval of the paperwork that convey their must administration, builders, and high quality assurance group.
- Carried out technical undertaking session, initiation, assortment and documentation of consumer enterprise and useful necessities, resolution alternate options, useful design, testing and implementation assist.
- Necessities Elicitation, Evaluation, Communication, and Validation based on Six Sigma Requirements.
- Captured Enterprise Course of Flows and Reengineered Course of to realize most outputs.
- Captured As-Is Course of, designed TO-BE Course of and carried out Hole Evaluation
- Developed and up to date useful use instances and performed enterprise course of modeling (PROVISION) to elucidate enterprise necessities to improvement and QA groups.
- Created Enterprise Necessities Paperwork, Useful and Software program Necessities Specification Paperwork.
- Carried out Necessities Elicitation by Use Circumstances, one to at least one conferences, Affinity Workout routines, SIPOC’s.
- Gathered and documented Use Circumstances, Enterprise Guidelines, created and maintained Necessities/Check Traceability Matrices.
Consumer: The Dun & Bradstreet Company, Parsippany, NJ Might’ 2007 – Oct’ 2007
Profile: Sr. Monetary Enterprise Analyst/ Programs Analyst.
Undertaking Profile (1): D&B is the world’s main supply of business data and perception on companies. The Level of Arrival Undertaking and the Knowledge Upkeep (DM) Undertaking are the long run functions of the corporate that the corporate would transit into, offering an efficient technique & environment friendly report era system for D&B’s shoppers to have the ability buy stories about corporations they’re attempting to do enterprise.
Undertaking Profile (2): The general goal of this undertaking was constructing a Self Consciousness System(SAS) for the enterprise neighborhood for getting SAS merchandise and a Cost system was constructed for SAS. The system would offer sure mixture of merchandise (stories) for Self Monitoring report as a basis for managing an organization’s credit score.
- Carried out GAP Evaluation and documented the present state and future state, after understanding the Imaginative and prescient from the Enterprise Group and the Know-how Group.
- Carried out interviews with Course of House owners, Directors and Useful Heads to collect audit-related data and facilitated conferences to elucidate the impacts and results of SOX compliance.
- Performed an energetic and lead function in gathering, analyzing and documenting the Enterprise Necessities, the enterprise guidelines and Technical Necessities from the Enterprise Group and the Technological Group.
- Co – Authored and ready Graphical depictions of Narrative Use Circumstances, created UML Fashions resembling Use Case Diagrams, Exercise Diagrams and Stream Diagrams utilizing MS Visio all through the Agile methodology
- Documented the Enterprise Requirement Doc to get a greater understanding of consumer’s enterprise processes of each the tasks utilizing the Agile methodology.
- Facilitating JRP and JAD periods, mind storming periods with the Enterprise Group and the Know-how Group.
- Documented the Requirement traceability matrix (RTM) and performed UML Modelling resembling creating Exercise Diagrams, Stream Diagrams utilizing MS Visio. Analysed take a look at information to detect vital findings and beneficial corrective measures
- Co-Managed the Change Management course of for your entire undertaking as a complete by facilitating group conferences, one-on-one interview periods and e-mail correspondence with work stream house owners to debate the influence of Change Request on the undertaking.
- Labored with the Undertaking Lead in setting practical undertaking expectations and in evaluating the influence of modifications on the group and plans accordingly and performed undertaking associated displays.
- Co-oordinated with the off shore QA Workforce members to elucidate and develop the Check Plans, Check instances, Check and Analysis technique and strategies for unit testing, useful testing and usefulness testing
Atmosphere: Home windows XP/2000, SOX, Sharepoint, SQL, MS Visio, Oracle, MS Workplace Suite, Mercury ITG, Mercury High quality Middle, XML, XHTML, Java, J2EE.
GATEWAY COMPUTERS, Irvine, CA, Jan 06 – Mar 07
At Gateway, a Main Pc, Laptop computer and Accent Producer, was concerned in two tasks,
Order Seize Software: Goal of this Undertaking is to Develop Varied Mediums of Gross sales with a Centralized Catalog. This undertaking entails huge publicity in direction of Requirement Evaluation, Creating, Executing and Sustaining of Check plans and Check Circumstances. Mentored and skilled workers about Tech Information & Firm Requirements; Gateway reporting system: was developed with Enterprise Objects operating in opposition to Oracle information warehouse with Gross sales, Stock, and HR Knowledge Marts. This DW serves the totally different wants of Gross sales Personnel and Administration. Concerned within the improvement of it utilized Full Consumer stories and Net Intelligence to ship analytics to the Contract Administration group and Pricing teams. Reporting information mart included Wholesaler Gross sales, Contract Gross sales and Rebates information.
- Product Supervisor for Enterprise Stage Order Entry Programs – Cellphone, B2B, Gateway.com and Cataloging System.
- Modeled the Gross sales Order Entry course of to get rid of bottleneck course of steps utilizing ERWIN.
- Adhered and practiced RUP for implementing software program improvement life cycle.
- Gathered Necessities from totally different sources like Stakeholders, Documentation, Company Targets, Current Programs, and Topic Matter Consultants by conducting Workshops, Interviews, Use Circumstances, Prototypes, Studying Paperwork, Market Evaluation, Observations
- Created Useful Requirement Specification paperwork – which embody UMLUse case diagrams, Situations, exercise, work Stream diagrams and information mapping. Course of and Knowledge modeling with MS VISIO.
- Labored with Technical Workforce to create Enterprise Companies (Net Companies) that Software might leverage utilizing SOA, to create System Structure and CDM for widespread order platform.
- Designed Cost Authorization (Credit score Card, Web Phrases, and Pay Pal) for the transaction/order entry techniques.
- Carried out A/B Testing, Buyer Suggestions Performance to Gateway.com
- Labored with the DW, ETL groups to create Order entry techniques Enterprise Objects stories. (Full Consumer, Net I)
- Labored in a cross useful group of Enterprise, Architects and Builders to implement new options.
- Program Managed Enterprise Order Entry Programs – Improvement and Deployment Schedule.
- Developed and maintained Consumer Manuals, Software Documentation Handbook, on Share Level software.
- Created Check Plansand Check Methods to outline the Goal and Strategy of testing.
- Used High quality Middle to trace and report system faults and bug fixes. Written modification requests for the bugs within the software and helped builders to trace and resolve the issues.
- Developed and Executed Handbook, Automated Useful, GUI, Regression, UAT Check instances utilizing QTP.
- Gathered, documented and executed Necessities-based, Enterprise course of (workflow/consumer situation), Knowledge pushed take a look at instances for Consumer Acceptance Testing.
- Created Check Matrix, Used High quality Middle for Check Administration, monitor & report system faults and bug fixes.
- Carried out Load, stress Testing’s & Analyzed Efficiency, Response Instances. Designed method, developed visible scripts to be able to take a look at consumer & server aspect efficiency beneath numerous situations to determine bottlenecks.
- Created / developed SQL Queries (TOAD) with a number of parameters for Backend/DB testing
- Carried out conferences for undertaking standing, subject identification, and mother or father process assessment, Progress Reporting.
AMC MORTGAGE SERVICES, CA, USA Oct 04 – Dec 05
The first goal of this undertaking is to switch the present Inner Dealing with Consumer / Server Purposes with a Net enabled Software System, which can be utilized throughout all of the Enterprise Channels. This undertaking entails huge publicity in direction of Requirement Evaluation, Creating, Executing and Sustaining of Check plans and Check Circumstances. Calls for understanding and testing of Knowledge Warehouse and Knowledge Marts, thorough data of ETL and Reporting, Enhancement of the Legacy System coated all the enterprise necessities associated to Valuations from sustaining the panel of appraisers to ordering, receiving, and reviewing the valuations.
- Gathered Analyzed, Validated, and Managed and documented the acknowledged Necessities. Interacted with customers for verifying necessities, managing change management course of, updating present documentation.
- Created Useful Requirement Specification paperwork – that embody UML Use case diagrams, eventualities, exercise diagrams and information mapping. Supplied Finish Consumer Consulting on Performance and Enterprise Course of.
- Acted as a consumer liaison to assessment priorities and handle the general consumer queue. Supplied session providers to shoppers, technicians and inside departments on primary to intricate features of the functions.
- Recognized enterprise instructions & goals which will affect the required information and software architectures.
- Outlined, prioritized enterprise necessities, Decide which enterprise topic areas present probably the most wanted data; prioritize and sequence implementation tasks accordingly.
- Present related take a look at eventualities for the testing group. Work with take a look at group to develop system integration take a look at scripts and make sure the testing outcomes correspond to the enterprise expectations.
- Used Check Director, QTP, Load Runner for Check administration, Useful, GUI, Efficiency, Stress Testing
- Carry out Knowledge Validation, Knowledge Integration and Backend/DB testing utilizing SQL Queries manually.
- Created Check enter necessities and ready the take a look at information for information pushed testing.
- Mentored, skilled workers about Tech Information & Firm Requirements. Set-up and Coordinate Onsite offshore groups, Conduct Data Switch periods to the offshore group.
Lloyds Financial institution, UK Aug 03 – Sept 04
Lloyds TSB is chief in Enterprise, Private and Company Banking. Famous monetary supplier for thousands and thousands of shoppers with the monetary assets to fulfill and handle their credit score wants and to realize their monetary targets. The Undertaking entails an applicant Info System, Mortgage Appraisal and Mortgage Sanction, Authorized, Disbursements, Accounts, MIS and Report Modules of a Housing Finance System and Enhancements for his or her Web Banking.
- Translated stakeholder necessities into numerous documentation deliverables resembling useful specs, use instances, workflow / course of diagrams, information move / information mannequin diagrams.
- Produced useful specs and led weekly conferences with builders and enterprise items to debate excellent technical points and deadlines that needed to be met.
- Coordinated undertaking actions between shoppers and inside teams and knowledge know-how, together with undertaking portfolio administration and undertaking pipeline planning.
- Supplied useful experience to builders in the course of the technical design and development phases of the undertaking.
- Documented and analyzed enterprise workflows and processes. Current the research to the consumer for approval
- Participated in Universe improvement – planning, designing, Constructing, distribution, and upkeep phases.
- Designed and developed Universes by defining Joins, Cardinalities between the tables.
- Created UML use case, exercise diagrams for the interplay between report analyst and the reporting techniques.
- Efficiently applied BPR and achieved improved Efficiency, Diminished Time and Value.
- Developed take a look at plans and scripts; carried out consumer testing for routine to advanced processes to make sure correct system functioning.
- Labored carefully with UAT Testers and Finish Customers throughout system validation, Consumer Acceptance Testing to reveal performance/enterprise logic issues that unit testing and system testing have missed out.
- Participated in Integration, System, Regression, Efficiency, and UAT – Utilizing TD, WR, Load Runner
- Participated in defect assessment conferences with the group members. Labored carefully with the undertaking supervisor to file, monitor, prioritize and shut bugs. Used CVS to keep up variations between numerous levels of SDLC.
Consumer: A.G. Edwards, St. Louis, MO Might’ 2005 – Feb’ 2006
Profile: Sr. Enterprise Analyst/System Analyst
Undertaking Profile: A.G. Edwards is a full service Buying and selling based mostly brokerage agency in Web-based futures, choices and foreign exchange brokerage. This web site permits Customers (Monetary Consultant) to commerce on-line. The primary options of this web site have been: Customers can open new account on-line to commerce equitiies, bonds, derivatives and foreign exchange with the Buying and selling system utilizing DTCC’s functions as a Clearing Home agent. The consumer will get real-time streaming quotes for the forex pairs they chose, their present place within the foreign exchange market, abstract of labor orders, funds and present cash balances, P & L Accounts and out there buying and selling energy, all repeatedly updating in actual time by way of reside quotes. The positioning additionally facilitates customers to Place, Change and Cancel an Entry Order, Putting a Market Order, Place/Modify/Delete/Shut a Cease Loss Restrict on an Open Place.
- Gathered Enterprise necessities pertaining to Buying and selling, equities and Mounted Incomes like bonds, transformed the identical into useful necessities by implementing the RUP methodology and authored the identical in Enterprise Requirement Doc (BRD).
- Designed and developed all Narrative Use Circumstances and performed UML modeling like created Use Case Diagrams, Course of Stream Diagrams and Exercise Diagrams utilizing MS Visio.
- Carried out your entire Rational Unified Course of (RUP) methodology of software improvement with its numerous workflows, artifacts and actions. Developed enterprise course of fashions in RUP to doc present and future enterprise processes. Established a enterprise Evaluation methodology across the Rational Unified Course of.
- Analyzed consumer necessities, attended Change Request conferences to doc modifications and applied procedures to check modifications.
- Assisted in creating undertaking timelines/deliverables/methods for efficient undertaking administration.
- Evaluated present practices of storing and dealing with necessary monetary information for compliance.
- Concerned in creating the take a look at technique and assisted in developed Check eventualities, take a look at situations and take a look at instances
- Partnered with the technical areas within the analysis, decision of system and Consumer Acceptance Testing (UAT).
Atmosphere: Home windows XP/2000/NT, SOX, MS Workplace Suite, SQL, MS SQL Server, XML, HTML, Java, J2EE, JSP, Oracle, WinRunner, Check Director